From CTV.ca - A Halifax-based songwriter has used a country-rock protest song to air his grievances with United Airlines -- the company he accuses of breaking his custom-made guitar -- and to draw continent-wide attention to its customer service practices.

Dave Carroll's song, "United Breaks Guitars" tells the story of how his $3,500 Taylor guitar was allegedly broken by baggage handlers who threw it off a plane last year.

In the song, Carroll tells the story of his fight with the airline following the incident at Chicago's O'Hare International Airport and he sings about the limited circumstances that would see him fly with United again.

The video is awesome!